Privacy Policy Your Data Protection Rights

Learn how we protect your personal information and how we comply with data protection regulations.

Introduction

MCHDF CARS values your privacy and is committed to protecting your personal data in accordance with applicable Moroccan laws. This Policy explains how we collect, use, and safeguard your information when you use our car rental services.

Data We Collect

We may collect:

  • Identification informationfull name, date/place of birth, ID or passport number, driving licence.
  • Contact detailsaddress, phone, email.
  • Payment datacredit card details (encrypted and not stored beyond transaction).
  • Rental databooking dates, vehicle rented, mileage, any fines or incidents.
  • Website usageIP address, browser type, visited pages (via cookies).

Purpose of Processing

Your data is used to:

  • Manage your booking and fulfil the rental contract.
  • Contact you for confirmations or queries.
  • Prevent fraud and meet legal obligations.
  • Improve our services and website.
  • Send you promotional offers (with your consent).

Data Sharing

Your data may be shared only with:

  • Competent authorities (police, customs, courts) when required by law.
  • Technical providers (secure payment, IT maintenance).
  • Insurance companies in case of claims.

We never sell your personal data to third parties.

Data Retention

We keep your data:

  • For as long as necessary to manage the rental.
  • Up to 5 years for legal and tax compliance.
  • Marketing data is deleted upon request.

Security

We implement technical and organisational measures to protect your data against unauthorised access, loss, or destruction.

Your Rights

You have the right to:

  • Access your data.
  • Request correction or deletion.
  • Withdraw consent for marketing communications.

To exercise your rights, contact:

E-mail: support@mchdfcars.com

Address: N 35 bloc G 5, Agadir 80000

Cookies

Our website uses cookies to enhance your experience. You can set your browser to refuse cookies.

Changes

We may update this Policy at any time. The most recent version will always be available on our website.

Contact MCHDF CARS for Privacy Inquiries

For any questions regarding this privacy policy or your personal data, please contact us:

Phone: +212-660-086370

E-mail: support@mchdfcars.com

Address: N 35 bloc G 5, Agadir 80000, Morocco

Website: www.mchdfcars.com

This Privacy Policy was last updated on September 23, 2025